"Dynamics SMB" typically refers to Microsoft's Dynamics 365 solutions tailored for small and medium-sized businesses (SMBs). Dynamics 365 is a suite of intelligent business applications designed to help organizations manage their operations, including sales, customer service, finance, field service, and more. Here are some key aspects of Dynamics 365 for SMBs. Scalability: Dynamics 365 offers scalable solutions that can grow with the business. SMBs can start with the applications they need and add more as their business requirements evolve.
Customer Relationship Management (CRM): The CRM capabilities in Microsoft Dynamics 365 help SMBs manage customer interactions, track sales leads, and provide better customer service.