Hi cek,
I followed your advice as below, and then my openIMU300za can connect to ANS successfully. BTW, the running environment is "windows 10 x64".
"delete your appconfig folder and Server.exe, and then downloading the Server.exe and running again."

succeed!

I followed the steps in the "https://developers.aceinna.com/devices/connect", but the openimu300za failed to connect to monitor. And the status was connected without any other information such as app version, firmware version... I am not sure if the configuration was correct. The firmware version of my openimu300za is "1.0.30". Can you tell me what is wrong with the process? Thanks.

Hi,
Here is the connection info using python server.
"Connected ....OpenIMU300ZA 5020-3885-01 1.0.30 SN:1908400052"
But the openimu300za can not connect to the Aceinna Navigation Studio. Is there any suggestions to handle this issue? Thanks.

Hi,
Here is my openIMU330BI connection screenshot. Maybe the firmware version is 0.0.22. Is that a problem when connecting to aceinna navigation studio?

Hi,
I got an openIMU330BI sample from the distributor to evaluate the performance. And I followed the installation guide to try to connect the device to Aceinna Navigation Studio for capturing IMU datas. After I tried several times, the status was still disconnected. And I am sure the usb to uart port worked properly. Can you give me some suggestions to handle this issue? And can you upload one example project about openIMU330 to Aceinna Navigation Studio? thanks.